Homegrown Remote Assistance
Back in 2004, we were looking for a cheap way of providing remote desktop support to our customers. This would serve a few purposes: Reducing or eliminating trip charges to the customers. Providing instant support to our customers. Reducing the cost to my employer who was paying us mileage. Using a ShuttleBox as a server, I set about installing FreeBSD and configuring vncserver to run in a sort of Terminal Services mode. I used FVWM as the windows manager, since it is lightweight and simple to modify. Many projects use this for kiosks and the like because of it's ease of configuration. I set up a fvwm2rc file that would be placed in /etc/skel/.fvwm2rc so that when each user account was set up, it would already be setup for use. # this is a bare bones sample .fvwm2rc/system.fvwm2rc file for fvwm. # It should be customized before install. See other sample .fvwm2rc files # for hints, as well as pointers from the various links on the official # fvwm web page (see the FAQ). EdgeR...