Time Warner Customer Service
Customer service these days seems to be lacking, when they should be excelling. I was talking about this topic with a co-worker yesterday over lunch. We both agreed that providers of goods and services need to be even more attentive to their customer base these days, especially in light of the fact that the economy is in such a mess. Image via Wikipedia My wife had received a call from our local Time Warner sales staff, suggesting we could save money by purchasing their bundled voice/data/cable package. We looked at the numbers and decided we could. At that time we used Dish Network for TV , Vonage for voice, and Time Warner/ Earthlink for data. It seemed like a no-brainer to her. She pays the bills, and it makes her life easier to pay fewer, especially when a 3 year old is demanding your undevided attention, or the laundry needs to get done, or the house needs to be cleaned, etc, etc, etc. ...