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This post was prompted by a couple of off-line inquiries into my experience with a recent VIPRE Enterprise deployment. I should point out that this is NOT my first deployment of anti-virus software . I've rolled out McAfee , Trend, and Symantec server/client solutions. I was probably found because of my activity on Twitter , since I was whining about it one day... In any case, here's my story. My client, a 3 shift manufacturing bakery with 90 clients and 5 servers, was looking to me and another consultant for suggestions for a replacement to Trend CSM, since it was expiring. It was suggested that we try VIPRE. I hadn't used it, did a bit of research, and eventually agreed to that it would be a good fit. It was easy to roll out, and even easier to manage. One issue I immediately called SunBelt about was the Admin UI, and it's inability to list the known vulnerability list without bogging down, and eventually bringing the server to it's knees. NOT a good th...

Customer service these days seems to be lacking, when they should be excelling. I was talking about this topic with a co-worker yesterday over lunch. We both agreed that providers of goods and services need to be even more attentive to their customer base these days, especially in light of the fact that the economy is in such a mess. Image via Wikipedia My wife had received a call from our local Time Warner sales staff, suggesting we could save money by purchasing their bundled voice/data/cable package. We looked at the numbers and decided we could. At that time we used Dish Network for TV , Vonage for voice, and Time Warner/ Earthlink for data. It seemed like a no-brainer to her. She pays the bills, and it makes her life easier to pay fewer, especially when a 3 year old is demanding your undevided attention, or the laundry needs to get done, or the house needs to be cleaned, etc, etc, etc. ...