Monday, June 08, 2009

Canon ImageRunner Job Accounting Setup

One of my clients required job accounting for an iR C2550 Canon printer. This is how I did it TM.

Step One : Set up printers on server

  1. Set up two printers on the server. One will be used for color, the other for B&W. Give them names that differentiate this.
  2. On the Security tab of the drivers, ensure that the Manage Printer ACL is not checked.
  3. B&W Specific Driver Settings:
    1. General Tab, Printing Preferences, Quality Tab, Color Mode is set to Black & White.
    2. Advanced Tab, Printing Defaults, Quality Tab, Color Mode is set to Black & White.
    3. Device Settings Tab, Job Accounting is checked.
    4. Device Settings Tab, Job Accounting, Settings, Allow Password Setting is checked, and 1000 is in the ID field. Password is blank. Do not use Job Accounting for B&W and Confirm Password when Printing are not checked.
  4. Color Specific Driver Settings:
    1. Quality steps 1 & 2 from above should default to Auto Detect. This should not be changed.
    2. Device Settings Tab, Job Accounting is checked.
    3. Device Settings Tab, Job Accounting, Settings, nothing should be checked or entered in any text boxes. Confirm Password when Printing should be checked and greyed out

Step Two : Set up printer through RUI

  1. Browse to printer at IP address.
  2. Select Add. Func. on left side navigation bar. Logon.
  3. Go to Department ID Management link.
  4. Under heading, locate green sparkling dot. This is the Department ID creation link. Click it.
  5. Create an ID of 1000 with no password. Check the following boxes, and ensure the page limits count is the default of 0:
    1. Total Color Prints
    2. Color Copy
    3. Color Print
  6. Click Ok. This just created a department that has unrestricted access to B&W copies and print jobs, no password required.
  7. Repeat step 5 to create a new Department ID.
  8. Give your new Department ID a password. No other settings are required for this ID, as no restrictions will be imposed.
  9. Click Ok. This just created a department that can only print or copy color documents with a user id and password, whether printing from a desktop PC, or at the printer console.
  10. In the main Department ID Management area, click the Settings button in the upper right corner.
  11. Check the Enable Department ID Management box.
  12. The following should not be checked:
    1. Any of the Limit Functions.
    2. Allow Printer Jobs with Unknown IDs
  13. The following SHOULD be checked:
    1. Allow Remote Scan Jobs with Unknown IDs
    2. Allow Black Copy/Inbox Print Jobs
    3. Allow Black Printer Jobs

Step Three : Set up workstations

  1. Delete any local printers referencing the iR2550.
  2. Go to Start, Run, and type \\PRINTSERVER in the box, where PRINTSERVER is your print server NetBios name. Click Ok.
  3. Right-click the CanonColor and select Connect. Do the same for CanonB&W.
  4. Open Printers and Faxes on the local PC.
  5. Right-Click the new B&W printer and select Properties.
  6. General Tab, Printing Preferences, Quality Tab, Color Mode is set to Black & White.
  7. Advanced Tab, Printing Defaults, Quality Tab, Color Mode is set to Black & White
  8. Device Settings Tab, Job Accounting is checked
  9. Device Settings Tab, Job Accounting, Settings, Allow Password Setting is checked, and 1000 is in the ID field. Password is blank. Do not use Job Accounting for B&W and Confirm Password when Printing are not checked.
  10. Test print a B&W document to the B&W printer. No popup should appear.
  11. Test print a Color document to the Color printer. You should be prompted with an ID and password. Supply one, and ensure it prints.

Troubleshooting

If printing fails completely;

  1. Open the workstations Printers and Faxes control panel.
  2. Delete the iR2550 printers.
  3. Select File, Server Properties.
  4. On the Drivers tab, locate the 2550.
  5. Highlight it and select Delete.
  6. Click Ok.
  7. Re-install the printers.
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