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Showing posts from April, 2008

Symantec Endpoint Protection...again

Wow. I've really had LOTS of hits generated on this blog, since I posted some info about SEPM and my related issues, so I've decided to share some tips and other interesting findings. My guess is that many of you that hit my blog don't have the luxury of having a DEV environment to test in, so PLEASE do yourself a favor, and if you do nothing else, follow #7 and #8. This will prevent you from having to invest in the Hair Club for Men after you yank all yours out. Tips: SEPM doesn't like to be installed on custom HTTP ports, but it is possible. See 'Configuring the Symantec Endpoint Protection Manager to run with a custom HTTP port' Document ID: 2007111212591048 here . It's a pretty simple process. SEPM will not show graphics from RDP sessions....seriously. So don't put yourself in a situation as I did, and hang on the helpline-from-hell with someone that didn't know, nor did the knowledge-base. DOH! If you have to upgrade SEPM, God help you. I used

2.5 Days to uninstall Symantec Endpoint Protection client

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So today I'm trying to clean up a Symantec Endpoint Protection client install that went bad, and here's what I get during the uninstall process... Is it really gonna take this long? Can I make a pot of coffee stretch that far? Will my kids start college before this completes? In truth, this quickly went to 11 M$ minutes, then to 1 M$ minute. First time I've EVER seen anything like that before.

SmugMug was my choice

I'd done quite a bit of research into online photo sharing sites, and found SmugMug to be the best option. I won't go into granular details of feature differences, because there seems to be to many to wade through. I did however, use this site for feature comparisons. The final two determining factors were price and whether there was a clear way my data was backed up. Nowhere on dotPhoto's site did I see any notation of hot-site, or backups, just that I could order a DVD of my data whenever I liked. That didn't particularly give me warm fuzzies. Another thing I like about SmugMug is that you can use 3rd party software to post your images. iPhoto, Photoshop, or in my case, Linux and Picasa2. Works like a champ, along with the Firefox SmugManager plugin from J. Rinaldi , which is very slick. Gives you oodles of account setting options for your SmugMug account right on your browser toolbar. You see, the main reason for the move to post to a site like SmugMug was that ou

Symantec Endpoint Protection...blech

My SEPM server decided to do the BSOD the other night, at about 2:00am. Nice. Right when a few users from India were working on the server, which also happens to be our Terminal Server. Thankfully, I didn't get a call. I can't wait until MR2 comes out. Some of the touted improvements is a lighter weight processor footprint, fixed graphics (mine ALWAYS work at the console, just not remotely...), and I'm sure numerous other fixes. I hope I don't have to run around the office yet AGAIN to use their sylink tool reconnect my clients. I had originally scripted it, but it doesn't work if you impose password protection on the UI...hmph... I'd also found that logging on some of the clients was out of control. Saw many posts on Symantec's user forums to this affect, and my uninstalling and reinstalling seemed to fix that, for now.

Leveraging Microsoft Indexing Service in the Enterprise

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There are quite a few tutorials on the internet about Indexing Service, but I found none that showed me all of what I planned to accomplish in my environment. This prompted me to write this HowTo. Microsoft's description of it is "Indexing Service is a base service for Microsoft® Windows® 2000 or later that extracts content from files and constructs an indexed catalog to facilitate efficient and rapid searching.". My goal was to leverage this technology to aid my users in searching for documents in our network shares. We have a number of them, and I've found that even if you attempt to promote good "house cleaning" rules, you invariably end up with a mass of documents that can become difficult to circumnavigate. This usually results in frequent phone calls like, "Have you seen this?". Nope, haven't seen it, but if you call Bill, I bet he knows... While MS Indexing Service, or Desktop Search, works well when tuned properly for the end u

Word and VBA Forms

This Word document was developed to manage our claims follow-up process, and control the way our staff filled out these claim letters. When this document opens, it displays a form for the user to fill in, and: Reads in a text file used to populate a Combo Box for the user to select a company name (our clients). This file is on a network share. See commented code for details. Checks active directory for the users information and automatically populates the salutation area of the form with the proper information using bookmarks as placeholders for the variable data. Performs rudimentary form input checking for the existence of data, and has some constraints, i.e. only numbers and dashes allowed in the zip code field, and only numbers and "/" allowed in the date field. This data is also sent to the document, using bookmarks for placement of the variable data. When the user clicks OK, the Print dialog automatically pops up, and upon completion of printing, the form closes withou

Misys Tiger Financial Analysis Report Parsing using Excel

This report is run regularly to check for duplicate patient DOS visits. If you have Tiger, you can use the parameters at the bottom of the sample report to see how ours is built. As usual, the PHI (Patient Health Information) has been changed, but not the format. Download the spreadsheet and sample file to view the results. The VBA is commented fairly well, so it should be pretty easy to follow and modify to your needs. Read this doc on Scribd: Duplicate Report Parser This Excel Spreadsheet will parse the Duplicate Patient Report data from Tiger companies: #3 - #12 - #14 DO NOT EXPECT THIS TO WORK ON ANY OTHERS.. Although you could try it, it might just work… ;) 1. Run duplicate report and View it in Tiger. 2. Save it to a location like your desktop. 3. Click the "Open File" button and select your saved report! 4. Watch and say "Oooooooohhhh!" Open File This is sample data. Read this doc on Scribd: Sample for Duplicate Re